Creative Cloud All Apps Subscription

New Here ,
Jun 20, 2020 Jun 20, 2020

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I paid for Creative Cloud All Apps annual subscription during offer period in November 2019 & there is no order history or billing information showing in my Adobe account as of now June 2020 yet I am still receiving Adobe receipt transaction emails for this missing subscription,only the free trial & upgrade options are showing in my Adobe account can Adobe please reinstate my paid Subcription to my account ASAP?

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Most Valuable Participant , Jun 20, 2020 Jun 20, 2020
This is a public forum, you need the link to Adobe support, not other usersBe sure to remain signed in with your Adobe ID before accessing the link below-you must also allow 'cookies' in your web browser for this to workhttps://helpx.adobe.com/contact/support.html-click the chat icon at the bottom right of the page to open a chat session-the chat icon looks like '3 dots inside a circle' at the lower right-type AGENT into the chat window to connect directly to a person rather than the AIDo be awa...

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Most Valuable Participant ,
Jun 20, 2020 Jun 20, 2020

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This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

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New Here ,
Jun 20, 2020 Jun 20, 2020

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Thankyou

Sent from my iPad

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