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Creative Cloud Installation issues

New Here ,
Nov 27, 2019

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Hi! I bought yesterday Creative Cloud All Applications version, i installed it correctly, but i still can't use or just install the apps i bought. I get always the "you need IT admin authorization" message, but i have only a Mac for personal use. I read all the post about this issue, and i watch the youtube video, but i can't see the config directory in my mac, as showed in the video. Could someone help me?

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Account management, Creative Cloud, Installation

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Creative Cloud Installation issues

New Here ,
Nov 27, 2019

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Hi! I bought yesterday Creative Cloud All Applications version, i installed it correctly, but i still can't use or just install the apps i bought. I get always the "you need IT admin authorization" message, but i have only a Mac for personal use. I read all the post about this issue, and i watch the youtube video, but i can't see the config directory in my mac, as showed in the video. Could someone help me?

Topics

Account management, Creative Cloud, Installation

Views

45

Likes

Translate

Translate

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Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Nov 27, 2019

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Livio80, are you installing Creative Cloud on a computer and network that you own and manage? If so, see https://helpx.adobe.com/creative-cloud/kb/apps-tab-missing.html for steps you can take to resolve the error.

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