• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Creative Cloud Payment Made / Not updated in Accounts

New Here ,
Nov 25, 2019 Nov 25, 2019

Copy link to clipboard

Copied

Hi,

 

I initiated payment for Creative Cloud, the payment went through (I received SMS for my credit card transaction from bank for 114.45 AED), but my account doesn't show that. I didn't received any emails and my account is still in trial mode. Can someone from Adobe please check and help? I was not able to get any support from chat unfortunately 😞

 

Regards,

 

Ghazanfar

TOPICS
Billing

Views

136

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 25, 2019 Nov 25, 2019

Copy link to clipboard

Copied

LATEST

got a chance to chat with a support colleague, he said it would take some time and I would get a support ticket on my email, which I haven't yet. It seems like I am not receiving any emails either. Will appreciate if someone can help here

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines