Creative cloud

New Here ,
Oct 16, 2020 Oct 16, 2020

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  • I purchased the student subscription for my class... money was taken of my card and I got a order confirmation email but when I go into creative cloud it doesn't have my subscription can anyone help????
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Adobe Community Professional ,
Oct 17, 2020 Oct 17, 2020

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Try the steps mentioned in the following link
https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
If it doesn't work, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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