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CS5 apps update failure for mac os high sierra from adobe updater and not referred appropriately

New Here ,
Nov 12, 2019

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Hi Adobe,

 

All updates worked before recent mac os system update and then after system update adobe apps and updater did not respond.

 

CS5 apps update failure for mac os high sierra from adobe updater and not referred appropriately by the customer link that leads to support community page and an irrelevent support page that doesnt help.

 

Why is there no appropriate link when clicking on the customer support link on the adbode updater after update failure is reported?

 

Where are the updates for CS5?

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CS5 apps update failure for mac os high sierra from adobe updater and not referred appropriately

New Here ,
Nov 12, 2019

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Hi Adobe,

 

All updates worked before recent mac os system update and then after system update adobe apps and updater did not respond.

 

CS5 apps update failure for mac os high sierra from adobe updater and not referred appropriately by the customer link that leads to support community page and an irrelevent support page that doesnt help.

 

Why is there no appropriate link when clicking on the customer support link on the adbode updater after update failure is reported?

 

Where are the updates for CS5?

Topics

Account management, New user

Views

92

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Nov 12, 2019

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I don't think CS5 is supported on that operating system, and CS5 has NO updates to make it compatible

 

https://helpx.adobe.com/premiere-pro/system-requirements/earlier-versions.html

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Adobe Employee ,
Nov 13, 2019

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Stephen Pakai, I am sorry but the updates for Creative Suite 5 are only available through the automatic update process.  If you are facing problems, then what specific error are you encountering?  What other Adobe software, and versions, are installed on the computer?  Finally, what version of Mac OS are you attempting to run CS5 on?

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