De-authorize account

New Here ,
May 17, 2020 May 17, 2020

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I need to de authorize my account but dont know how?  The short cut keys dont work and I dont see the menu options given by the operator.

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Account management

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LEGEND ,
May 17, 2020 May 17, 2020

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Sorry but I have no idea what you are referring to.

 

Please Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message (s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; the amount of RAM; etc

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Most Valuable Participant ,
May 17, 2020 May 17, 2020

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To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

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