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Different country

New Here ,
Nov 27, 2019

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Hi guys

I'm trying to pay for the Black Friday deal for 'All Apps' at AUD43.99 as I now live in Australia but it keeps reverting back to GBP (used to live in the UK) on the payment page. I've tried the chat line but no-one is replying. Don't want to lose the deal - can anyone advise?

many thanks.

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Account management, Billing, New user

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Different country

New Here ,
Nov 27, 2019

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Hi guys

I'm trying to pay for the Black Friday deal for 'All Apps' at AUD43.99 as I now live in Australia but it keeps reverting back to GBP (used to live in the UK) on the payment page. I've tried the chat line but no-one is replying. Don't want to lose the deal - can anyone advise?

many thanks.

Topics

Account management, Billing, New user

Views

69

Likes

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Nov 30, 2019

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ScubaSuzie, good evening.
Are there any remaining UK contracts?
In that case, since the ID is based in the UK, it is not possible to contract as it is.
You should have a separate email address and sign up as an Adobe ID in Australia. At that time, I moved to Australia, so I would like to explain why I signed a contract with another ID.


TkfY(ACP),JAPAN

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New Here ,
Nov 30, 2019

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Hi

I managed to get it sorted by using a different email address but had some great help from the Adobe support team - all good now, thanks.

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