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Quero terminar a minha associação com a Adobe e para tal preciso de cancelar o meu plano atual, o que não parece ser possivel com o aparecimento desta mensagem:
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This is a public forum, not the link to Adobe support. Sorry, but we're normal users and we can't help with account and/or payment problems. Please click the link below to contact Adobe staff to help.
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https://helpx.adobe.com/contact/support.html
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Thank you Axel_Matt.
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When you're in the Chat window, try typing 'Agent'. That's supposed to connect you directly to a live person. If they can't help you, tell them you want a manager or supervisor.