Does anyone have a phone number for Adobe?

New Here ,
Mar 11, 2021 Mar 11, 2021

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Recently, I decided to actually use my creative cloud.  I've been paying on it for about five years, but haven't really used it.

 

When I tried logging in, first of all I needed an authenticator.  That worked fine, but when it came to putting in my password, I used the one I had saved in Dashlane, but apparently it is not right.  In order to change the password, the ONLY option I get is to send a code to a phone number that no longer gets text messages.  (Thanks, Comcast)

 

I couldn't even get into this forum without having to create a new account.  In the support section, I can't find a phone number to call or an email to write.  If someone can help me, I'd appreciate it.

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correct answers 1 Correct Answer

Adobe Community Professional , Mar 11, 2021 Mar 11, 2021
1. With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below. https://account.adobe.com/plans2. Scroll down to Contact Adobe on the same page. 3. Online chat is available in English 24/7.5. Alternately, phone customer service M-F during normal business hours in your region.https://helpx.adobe.com/contact/phone.html [Moderator moved from Using the Community (forums) to Account, Payment & Plan.]  

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Adobe Community Professional ,
Mar 11, 2021 Mar 11, 2021

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1. With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below. https://account.adobe.com/plans
2. Scroll down to Contact Adobe on the same page.
3. Online chat is available in English 24/7.
5. Alternately, phone customer service M-F during normal business hours in your region.
https://helpx.adobe.com/contact/phone.html

[Moderator moved from Using the Community (forums) to Account, Payment & Plan.]

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Mar 11, 2021 Mar 11, 2021

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Thank you.  Again, I can't log in under my monthly paid subscription account, but hopefully the phone number helps.

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