Double payment

New Here ,
Jan 09, 2020 Jan 09, 2020

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I've been using adobe indesign and it's been double payment for two months.

I paid with a different card because there was not enough balance on the existing card. When the money came into the existing card, both of them were paid and two months were paid.

I'm angry because more than necessary money has been paid.

I'll cancel this plan. And please refund up to 2 months. Please take action.

 

[Moderator changed tag from "feature request" to "billing"]

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Billing

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correct answers 1 Correct Answer

Most Valuable Participant , Jan 09, 2020 Jan 09, 2020
This is a public forum, not the link to Adobe support-other users here can't help with an account problemBe sure to remain signed in with your Adobe ID before accessing the link below-you must also allow 'cookies' in your web browser for this to workhttps://helpx.adobe.com/contact/support.html   Also - beware of answering anyone who sends you a private messagehttps://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730

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Most Valuable Participant ,
Jan 09, 2020 Jan 09, 2020

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This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html

 

Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-...

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