Duplicate Invoices Received

New Here ,
Apr 09, 2020 Apr 09, 2020

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Hello!

 

I recently received an invoice for my 2019 and 2020 Adobe Stock Images (40 set) after they were paid. I am not sure why I am receiving duplicates. Thanks!

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Account management, Billing

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Most Valuable Participant ,
Apr 09, 2020 Apr 09, 2020

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This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI

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Adobe Community Professional ,
Apr 09, 2020 Apr 09, 2020

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Please log-in to your account below and click on View Invoices. Maybe they are not duplicate invoices. 
https://account.adobe.com/plans

If you still need help, scroll down to Support on the same page and click on Contact Adobe.

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NOTE: The pandemic is effecting all sectors. Wait times may be longer than normal.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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