Duplicate payment

New Here ,
Apr 10, 2020 Apr 10, 2020

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After Effect was used as a regular payment of 24,000 won per month, but I paid for it at 18700 won because I heard there.
By the way, 18700 won was taken out of the bank account right away, and next month's payment was not changed for students, but for general use and student use.
Is there a way to get a refund or return it to students from next month's payment?

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Account management, Exchange

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Most Valuable Participant ,
Apr 10, 2020 Apr 10, 2020

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This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI

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