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Duplicate Purchase

New Here ,
Oct 08, 2020 Oct 08, 2020

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Hi, does anyone know how to duplicate purchase when you are getting a new mac or iphone? Im still paying but im not able to use all of the tools if i dont duplicate. How? 

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correct answers 1 Correct answer

Community Expert , Oct 09, 2020 Oct 09, 2020

See the following

https://helpx.adobe.com/download-install/using/download-install-new-computer.html
If the information does not help, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private messag

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Community Expert ,
Oct 09, 2020 Oct 09, 2020

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See the following

https://helpx.adobe.com/download-install/using/download-install-new-computer.html
If the information does not help, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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