Education licence for covid

New Here ,
Sep 19, 2020

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I will be teaching a course on design at the local university starting January.

 

Due to covid, our computer labs will be closed and students will be attending the course online. As such they will have to purchase licences to creative cloud.

 

The course spans four months and I thought student could get a monthly subscription for that length of time. Since then I've been made aware of the licence termination fee for early cancellation of the CC licence.

 

This would put an undue financial burden on my students and even threaten the availability of the course in the spring term.

 

Our university has a campus-wide licence for CC, but that licence does not extend to home use. Adobe, in response to covid, did propose such an extension of the licencing terms for certain universities, but the offer lapsed in May 2020. Is it possible this offer will be made again in the coming year?

 

If not, would it be possible to waive the early cancellation fee for students specifically registered in the course?

 

I came here in search of a solution and would be grateful for any leads. Maybe a sales rep can help? I'm located in Canada.

TIA

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1 Correct Answer

Most Valuable Participant , Sep 19, 2020
John T Smith Most Valuable Participant , Sep 19, 2020
This is a public forum, you need the link to Adobe support, not other usersBe sure to remain signed in with your Adobe ID before accessing the link below-you must also allow 'cookies' in your web browser for this to workhttps://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html-click the chat icon at the bottom right of the page to open a chat session-the chat icon looks like '3 dots inside a circle' at the lower right-type AGENT into the chat window to c...

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Most Valuable Participant ,
Sep 19, 2020

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This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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lamateur2design AUTHOR LATEST
New Here ,
Sep 19, 2020

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Thank you John for your informative reply. I'll do as you propose.

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