Eingabe einer Rechnungsadresse nicht möglich

New Here ,
Dec 28, 2020

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Hallo zusammen,

mein Problem kurz und knapp:

- Ich benötige für mein CC Abo eine Rechnung an meine Geschäftsadresse

- bei Zahlung per Paypal zieht sich Adobe die falsche Adresse (meine private), die ich aber für das PP Geschäftskonto angeben muss

- Zahlungsmethode auf Firmen-Kreditkarte geändert

- Account -> Manage Payments enthält nicht wie unter Change Billing Address angegeben die Option eine Adresse einzugeben. Siehe Screenshot.

 

Bildschirmfoto 2020-12-28 um 10.24.25.png


Die Adobe Support Hotline wirft mich jedes Mal aus der Leitung. Also keine Hilfe von der Seite.

 

Please help!

 

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Cloud storage web assets

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1 Correct Answer

Adobe Community Professional , Dec 28, 2020
Manan Joshi Adobe Community Professional , Dec 28, 2020
Hi @default2tagdhl2n535, Try the chat option to get help. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.https://helpx.adobe.com/contact.htmlClick on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammershttps://tinyurl.com/y7cfrr7y-Manan

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Adobe Community Professional ,
Dec 28, 2020

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Hi @default2tagdhl2n535,

Try the chat option to get help. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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default2tagdhl2n535 AUTHOR LATEST
New Here ,
Dec 28, 2020

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Thank you! The support agent solved the problem within a few minutes.

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