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Eliminare l'account Adobe Creative Cloud

New Here ,
May 14, 2016

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Salve Staff di Adobe,

vi ringrazio in anticipo per la disponibilità e la cortesia del vostro aiuto.

Io vorrei eliminare (disattivare) il mio account di Adobe CC, ed eliminare le eventuali applicazioni collegate. Io non riesco a farlo, voi potreste disattivarli?

Grazie ancora

Adobe Community Professional
Correct answer by kglad | Adobe Community Professional

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

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Eliminare l'account Adobe Creative Cloud

New Here ,
May 14, 2016

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Salve Staff di Adobe,

vi ringrazio in anticipo per la disponibilità e la cortesia del vostro aiuto.

Io vorrei eliminare (disattivare) il mio account di Adobe CC, ed eliminare le eventuali applicazioni collegate. Io non riesco a farlo, voi potreste disattivarli?

Grazie ancora

Adobe Community Professional
Correct answer by kglad | Adobe Community Professional

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

Topics

Account management, Creative Cloud

Views

20.2K

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Adobe Community Professional ,
May 14, 2016

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you want to cancel your subscription?

if so, Cancel your Adobe Creative Cloud membership

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New Here ,
May 15, 2016

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Ciao! Allora io voglio cancellare la mia iscrizione su Adobe Creative cloud, non voglio avere l'account. Il problema è che io non riesco ad eliminare il mio account dal sito di Adobe: anche se vado su impostazioni non c'è la voce "Elimina account". Come posso fare?

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New Here ,
May 15, 2016

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Mi spiego meglio: quando apro la home di adobe, in alto a destra, vi è una voce "Login". Clicco e inserisco il miei dati per accedere come utente. Io vorrei che questa registrazione del mio account, che è avvenuta ad aprile circa, venisse eliminata.

In poche parole se dovessi, nuovamente un giorno, cliccare su "Login" mi dovrei registrare di nuovo per poter accedere come utente.

Quindi io voglio essere eliminata come utente, come iscritta al sito di Adobe. Non voglio avere più un profilo adobe!

VOGLIO ELIMINARE IL MIO ADOBE ID

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Adobe Community Professional ,
May 15, 2016

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using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

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New Here ,
Sep 18, 2017

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Anch'io voglio eliminare l'account Adobe, non me ne faccio nulla. Come devo fare? O potete farlo voi? Grazie.

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Adobe Community Professional ,
Sep 18, 2017

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you can cancel a subscription, but you can't delete an account.

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New Here ,
Jun 04, 2018

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That's too bad, I want to delete my account. Especially now with GDPR you should do something about it. I just tried one service in the weekend, didn't like it, so now I want to cancel and I want you not storing my data.

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Adobe Community Professional ,
Jun 04, 2018

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go to https://www.adobe.com/privacy.html, click contact us and request your adobe id be deleted.

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New Here ,
Jul 02, 2018

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are you kidding??? you MUST delete if a user ask for it!! do you know GDPR?? I want to delete my account too. aND I WANT TO DELETE MY ADOBE STOCK SUBSCRIPTION before the first trial month, but i cannot. Do you really want this story will be shared everywhere?

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Adobe Community Professional ,
Jul 02, 2018

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these are user-to-user forums.

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Adobe Community Professional ,
Jul 02, 2018

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daniloi38474393,

these are user-to-user forums - means: we can't help you with your deletion request as we are not Adobe Staff members.
Follow the link that kglad posted above to get in touch with the Adobe Privacy team.

By the way, not being able to delete the account by yourself is mainly for safety reasons.

Regarding GDPR and what Adobe does, check out this link: General data protection regulation, GDPR | Adobe Privacy Center

Best,
Maurice


Best Regards, Maurice

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