Forgot to cancel auto renew

New Here ,
Sep 29, 2020

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Any chance we can get a refund for our inDesign? It's not in use nor has it been for months. Just got charged last week for a year and despite "cancelling" it just disables auto-renew for next year. Is it not possible to get a proper cancellation from date of cancellation?

 

Thank you

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Activation billing and install

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1 Correct Answer

Adobe Community Professional , Sep 29, 2020
Barb Binder Adobe Community Professional , Sep 29, 2020
Hi Kevbo:   This is a user-to-user community form so we are not able to help you. Please contact Adobe Customer Care to see what they can do. https://helpx.adobe.com/contact.html    ~Barb

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Adobe Community Professional ,
Sep 29, 2020

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Hi Kevbo:

 

This is a user-to-user community form so we are not able to help you. Please contact Adobe Customer Care to see what they can do.

https://helpx.adobe.com/contact.html 

 

~Barb

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Adobe Community Professional ,
Sep 29, 2020

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