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Full refund for cancellation.

New Here ,
Dec 09, 2019

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Hello!

 

This afternoon, I've mistakenly paid for using 'Creative Cloud' for one-month. I thought I could use it for free for 14 days but I've just realized that the money has been withdrawn from my account. I really didn't mean to pay it.

 

If I knew that I have to pay it, I wouldn't have used it. Anyway, I've just canceled all the plans. So I just want you to make sure that I can fully get my money back. Because I've just downloaded it 30minutes ago and made a cancellation right away.

 

Please get back to me as soon as possible.

 

Thank you.

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Account management, Billing, Creative Cloud

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Full refund for cancellation.

New Here ,
Dec 09, 2019

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Hello!

 

This afternoon, I've mistakenly paid for using 'Creative Cloud' for one-month. I thought I could use it for free for 14 days but I've just realized that the money has been withdrawn from my account. I really didn't mean to pay it.

 

If I knew that I have to pay it, I wouldn't have used it. Anyway, I've just canceled all the plans. So I just want you to make sure that I can fully get my money back. Because I've just downloaded it 30minutes ago and made a cancellation right away.

 

Please get back to me as soon as possible.

 

Thank you.

Topics

Account management, Billing, Creative Cloud

Views

61

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Dec 10, 2019

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This is a public forum, not the link to Adobe support. Sorry, but we're normal users and we can't help with account and/or payment problems. Please click the link below to contact Adobe staff to help. 

 

Be sure to remain signed in with your Adobe ID before accessing the link below 

You have to allow 'cookies' in your web browser for this to work 

https://helpx.adobe.com/contact/support.html 

 

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