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gastos cancelación de un plan

New Here ,
Sep 03, 2020 Sep 03, 2020

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Acabo de cancelar la suscripción de Adobe. Me indica unos gastos de cancelación de 79 euros, está claro que no habré leido las condiciones bien en su momento. No volveré jamás a contratar un producto suyo

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correct answers 1 Correct answer

Community Expert , Sep 03, 2020 Sep 03, 2020

For refund rules, refer to the following link.
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

In case you did not jump the free cancellation period by much and had some genuine trouble canceling the plan you can contact support and let them know, you might land a refund, no harm in talking.

To contact support. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html

...

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Community Expert ,
Sep 03, 2020 Sep 03, 2020

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For refund rules, refer to the following link.
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

In case you did not jump the free cancellation period by much and had some genuine trouble canceling the plan you can contact support and let them know, you might land a refund, no harm in talking.

To contact support. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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New Here ,
Apr 16, 2023 Apr 16, 2023

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A mi paso lo mismo, nunca mas.

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Community Expert ,
Apr 16, 2023 Apr 16, 2023

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@Roosvelt29431778fu8e 

 

please don't post duplicate messages.

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