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Get credit card details from billing

New Here ,
Sep 29, 2020 Sep 29, 2020

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Hi there, 

I'm trying to get a list of the credit cards used to pay our CC invoices, which do not appear to be listed in the billing information. How can I get this information? 


Thanks.

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correct answers 1 Correct answer

Community Expert , Oct 07, 2020 Oct 07, 2020

Hi,

 

Thank you for posting your query here.

 

I would like to inform you that due to security reasons, the moment a new Card details is updated or there is a change in the Contract Owner the Saved Card details is deleted automatically and that is the reason, the old card details are not avaliable in the Adobe manage portal.

 

These are peer to peer forums and no one here has access to your account information. I would request you to contact Adobe Support Team once and they might be able to loca

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Community Expert ,
Oct 07, 2020 Oct 07, 2020

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Hi,

 

Thank you for posting your query here.

 

I would like to inform you that due to security reasons, the moment a new Card details is updated or there is a change in the Contract Owner the Saved Card details is deleted automatically and that is the reason, the old card details are not avaliable in the Adobe manage portal.

 

These are peer to peer forums and no one here has access to your account information. I would request you to contact Adobe Support Team once and they might be able to locate the previous invoices and payment details. Click on the following link for Adobe Support : https://helpx.adobe.com/contact.html

 

Thank you.

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