Getting Invoice via E-Mail

Community Beginner ,
Dec 09, 2020 Dec 09, 2020

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Hello there,

 

how can I get the monthly invoices by E-Mail?

 

Every single month I have to log in and navigate just to manually download the invoice. Annyoing waste of time.

 

Thank you!

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Account management, Billing

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Adobe Community Professional ,
Dec 09, 2020 Dec 09, 2020

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Unfortunately, you can't. For whatever reason, Adobe does not automatically email monthly invoices.

https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html

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New Here ,
Dec 09, 2020 Dec 09, 2020

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Isnt it about time that Adobe set this up. i administer two cloud acounts and have to log into both every month to download the invoices for Accounts. In this day and age its ridiculous and i do not have the time!!! It cant be that hard can it!!!!

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Most Valuable Participant ,
Dec 09, 2020 Dec 09, 2020

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Nobody here can help

Adobe, 345 Park Avenue, San Jose, CA 95110-2704 USA Tel: 408-536-6000 Fax: 408-537-6000

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Community Beginner ,
Dec 09, 2020 Dec 09, 2020

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I contacted support. There is absolutely no intention at Adobe to even consider this. The request is totally ignored.

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Adobe Community Professional ,
Dec 09, 2020 Dec 09, 2020

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As John said, there's nothing we can do. We're users, just like you are. You can try contacting Adobe directly about it, or you could bring it up on their social media.

 

You may or may not have noticed, but they also do not email notifications that your subscription is about to renew, although they do at least now tell you about that on the purchase page.

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Community Beginner ,
Dec 09, 2020 Dec 09, 2020

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Thank you! Maybe we can keep asking. As I have to log on adobe every month anayway I might just keep on asking support on a monthly basis.

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