Having issues paying

New Here ,
Dec 19, 2019 Dec 19, 2019

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Good Morning, 

I've made a new Adobe account , Every time I enter my card details to become a new memeber of the monthly Subscripbtion, it buffers and it doesnt continue to the next page. I have tried it Several times with new ID even and still gives me the same results. 

 

 

 

 

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Billing

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Adobe Community Professional ,
Dec 19, 2019 Dec 19, 2019

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new customer care.png

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New Here ,
Dec 19, 2019 Dec 19, 2019

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this doesnt help

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Adobe Community Professional ,
Dec 19, 2019 Dec 19, 2019

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Try a different browser.

 

I'm sorry, but we are only users of Adobe products, not Adobe employees. Only Adobe can help with your issue.

Did you try using the chat option as I illustrated?

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New Here ,
Dec 19, 2019 Dec 19, 2019

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Yes i did, But its still giving the same results. Although, they transferred me to their team. 

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