Hello, I'm Korean user. I'm gonna ask you guys for help. I don't know why, but I've paid for the Premier Pro twice this month. The service center isn't open today, so I'm thinking of getting help from you guys. How can I get back the payment I made twice? I'll be waiting for your answers.
Sorry to hear that you are facing trouble but unfortunately you will not find the help you need at these forums. These are peer to peer forums and no one here has access to your account information. You will have to contact Support for the resolution of your issue. Click on the following link https://helpx.adobe.com/contact.html Make sure you are logged into your AdobeID, your browser has cookies enabled and no script blocker is enabled. Click on the chat icon on the bottom right. Also be mindful of answering anyone who sends you a private message. See the following for more information about scammers https://tinyurl.com/y7cfrr7y