• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Help with the Plan

New Here ,
Apr 12, 2020 Apr 12, 2020

Copy link to clipboard

Copied

I canceled my plan when I got charged and I believe I had it till May 2 and I changed my mind and got it again but I got charged 21 again so 41 in 1 day. Can someone help.

TOPICS
Billing

Views

212

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Apr 12, 2020 Apr 12, 2020

Either your plan is active or it's cancelled permanently. There is no going back after you cancel except to start a new plan.

 

Please log-in to your account below to confirm you have an active plan.  Click on View Invoices.
https://account.adobe.com/plans

If you still need help, scroll down to Support on the same page and click on Contact Adobe.

================
NOTE: The pandemic is effecting all sectors. There are fewer available support agents and wait times may be longer than normal.

 

()__

...

Votes

Translate

Translate
Community Expert ,
Apr 12, 2020 Apr 12, 2020

Copy link to clipboard

Copied

LATEST

Either your plan is active or it's cancelled permanently. There is no going back after you cancel except to start a new plan.

 

Please log-in to your account below to confirm you have an active plan.  Click on View Invoices.
https://account.adobe.com/plans

If you still need help, scroll down to Support on the same page and click on Contact Adobe.

================
NOTE: The pandemic is effecting all sectors. There are fewer available support agents and wait times may be longer than normal.

 

()__()
(='.'=)
(")_(")

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines