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Help with the Plan

New Here ,
Apr 12, 2020

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I canceled my plan when I got charged and I believe I had it till May 2 and I changed my mind and got it again but I got charged 21 again so 41 in 1 day. Can someone help.

Adobe Community Professional
Correct answer by Nancy_OShea | Adobe Community Professional

Either your plan is active or it's cancelled permanently. There is no going back after you cancel except to start a new plan.

 

Please log-in to your account below to confirm you have an active plan.  Click on View Invoices.
https://account.adobe.com/plans

If you still need help, scroll down to Support on the same page and click on Contact Adobe.

================
NOTE: The pandemic is effecting all sectors. There are fewer available support agents and wait times may be longer than normal.

 

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Billing

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Help with the Plan

New Here ,
Apr 12, 2020

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Copied

I canceled my plan when I got charged and I believe I had it till May 2 and I changed my mind and got it again but I got charged 21 again so 41 in 1 day. Can someone help.

Adobe Community Professional
Correct answer by Nancy_OShea | Adobe Community Professional

Either your plan is active or it's cancelled permanently. There is no going back after you cancel except to start a new plan.

 

Please log-in to your account below to confirm you have an active plan.  Click on View Invoices.
https://account.adobe.com/plans

If you still need help, scroll down to Support on the same page and click on Contact Adobe.

================
NOTE: The pandemic is effecting all sectors. There are fewer available support agents and wait times may be longer than normal.

 

()__()
(='.'=)
(")_(")

 

Topics

Billing

Views

33

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Apr 12, 2020

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Either your plan is active or it's cancelled permanently. There is no going back after you cancel except to start a new plan.

 

Please log-in to your account below to confirm you have an active plan.  Click on View Invoices.
https://account.adobe.com/plans

If you still need help, scroll down to Support on the same page and click on Contact Adobe.

================
NOTE: The pandemic is effecting all sectors. There are fewer available support agents and wait times may be longer than normal.

 

()__()
(='.'=)
(")_(")

 

Nancy O'Shea, ACP
Alt-Web.com

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