HELP

[Eleesya5C80]

I purchased the all apps option for students about a month ago, and have finished the free trial. But its not letting me access InDesign or Photoshop even though I'm paying for ALL the apps monthly. Do I have to now buy them individually? I'm so confused and I dont want to be paying for all the apps if i have to get them individually anyways

[Manan Joshi]

Try the steps mentioned in the following link
https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
If it doesn't work, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
 Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan