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Hi, were Can I request the invoices of the year for a canceled suscription

New Here ,
Jun 09, 2020 Jun 09, 2020

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Hi everyone, Does anybody knows were or how can I get a copy of my invoices of a cancelled suscription?

I had a montly suscription but this year due the Pandemic we had to pause the payment to the service.

I used to go the invoice history but now appears completely Empty.

I request them via chat and they say they would send them to me Via email. but havent occurred.

I try to contact adobe via the 800 number in my country and nobody aswers.

Is there a support email address were I can request that they sent me copy of that invoices?

Thanks.

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Community Expert ,
Jun 09, 2020 Jun 09, 2020

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There is no email for Adobe Support.

Go back to chat:

Chat and Agent.png

 

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Community Expert ,
Jun 09, 2020 Jun 09, 2020

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Did you check your Spam / Junk / Trash and social folders for the e-mail?

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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