Holy heck can ANYONE tell me how to actually CONTACT Adobe????

New Here ,
Jan 26, 2021

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Endless, useless loops in the 'Welcome to Adobe Customer Care! Need help?' and 'Real Help from Real People' links.

Despite reading about 'for additional support via phone or chat, Contact Adobe Customer Care....'

 

Nothing works. They're continuing to charge me and unable to cancel. If anyone can point me in the right direction to an actual phone number, email address, or (gasp!) live chat, please let me know.

 

Much gratitude for any tips.

J

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Adobe Community Professional ,
Jan 26, 2021

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Hello @jeffhamonphoto,
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script/ad blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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