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how do i cancel my subscription before the 14 days?

Community Beginner ,
Jan 09, 2020

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I want to cancel my student subscription but I can't see any cancel button. will you please direct me to the correct page? I feel like I'm stuck in a loop here..

when I press view plan it just takes me to the next screenshot

i want to cancel before the end of the 14 days.Screenshot (11).png

Screenshot (10).png

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Account management, Creative Cloud, New user

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how do i cancel my subscription before the 14 days?

Community Beginner ,
Jan 09, 2020

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I want to cancel my student subscription but I can't see any cancel button. will you please direct me to the correct page? I feel like I'm stuck in a loop here..

when I press view plan it just takes me to the next screenshot

i want to cancel before the end of the 14 days.Screenshot (11).png

Screenshot (10).png

Topics

Account management, Creative Cloud, New user

Views

133

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jan 09, 2020

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Hi

Take a look at the reply you got in this thread from an Adobe staff member

https://community.adobe.com/t5/get-started/my-student-plan-does-t-include-what-i-was-promised/td-p/1...

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Community Beginner ,
Jan 09, 2020

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i contacted the university and they said it's not up to them, and i cant change the application included either

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Adobe Community Professional ,
Jan 09, 2020

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Adobe for Enterprise needs to be handled via the Enterprise administrator. If they do not know the solution, the Enterprise administrator needs to contact Adobe support to get the necessary information. 

 

It's the wrong answer that it is not up to "them", except if you did not contact the correct support at the university.

Regards,
Abambo
Hard- and Software Engineer and Photographer

I'm not an Adobe employee. All advice constitutes my own opinion. Use at your risk! 🙂

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