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How do I remove my old credit card information?

New Here ,
Jun 15, 2020

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I just updated my payment, but I would like to remove my old credit card, how do I do that? Thanks.

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How do I remove my old credit card information?

New Here ,
Jun 15, 2020

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I just updated my payment, but I would like to remove my old credit card, how do I do that? Thanks.

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Adobe Community Professional ,
Jun 15, 2020

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Hello,

Sorry to hear that you are facing trouble but unfortunately you will not find the help you need at these forums. These are peer to peer forums and no one here has access to your account information. You will have to contact Support for the resolution of your issue. Click on the following link
https://helpx.adobe.com/contact.html
Make sure you are logged into your AdobeID, your browser has cookies enabled and no script blocker is enabled. Click on the chat icon on the bottom right.
Also be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y

-Manan

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LinSims LATEST
Adobe Community Professional ,
Jun 16, 2020

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I am moving this to the new Account, Payment & Plan forum, which is the appropriate location for questions about accounts and subscriptions.

 

Manan is correct in telling you that you will have to contact Adobe's customer support for help in resolving this issue.

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