How do I unsubscribe?

New Here ,
Sep 28, 2020 Sep 28, 2020

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I have tried different options and its impossible to unsubscribe. This is very upsetting and a way of scamming people. 

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Account management, Billing

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Adobe Community Professional ,
Sep 28, 2020 Sep 28, 2020

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how to cancel: https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

p.s. if canceling early there's an early cancellation fee = 1/2 the cost of the remaining subscription

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Most Valuable Participant ,
Sep 28, 2020 Sep 28, 2020

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To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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