How do you contact adobe ?

New Here ,
Jan 07, 2021

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Can someone please help me, how the hell do I contact adobe via chat or mail ? The help on the website just sends you round in circles .. driving me crazy !

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Adobe Community Professional ,
Jan 07, 2021

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NOTE:  E-mail is NOT secure!!

 

1. With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.

https://account.adobe.com/plans

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

 

2. If you still need help with a billing or account activation matter, scroll down to Contact Adobe on the same page.
3. Secure online chat is available in English 24/7.
4. In the chat box, type AGENT followed by enter key and wait for a human.
5. Alternately, phone customer service M-F during normal business hours.
https://helpx.adobe.com/contact/phone.html

 

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Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away!  Real Adobe Staff will never reach out by Outlook, Yahoo, Gmail or Skype. 

============= 
3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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