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Sunday I did a test of Acrobat (7 days free)
Today, I want to cancel and for that I followed on your site the section "Cancel a trial version or an Adobe subscription", but unfortunately the option "Cancel the formula" is not available.
For information on my iMac, in the Creative Cloud application, I have already uninstalled Acrobat DC. My question: will I have to do something else before deleting the Creative Cloud application?
Could you tell me how to cancel before the 7th day?
Thank you in advance
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Hi,
Here is the section from Adobe's Subscription Terms regarding cancellations... In most cases, customers can cancel themselves online – however, if you are in one of the countries mentioned, then you would need to contact Adobe cust. service:
Cancellation Terms
You can cancel your subscription anytime via your Adobe Account page or by contacting Customer Support*. If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, your payment is non-refundable, and your service will continue until the end of that month’s billing period.
* Specific countries require cancellations to be made only by contacting Customer Support. See the list of countries here.