• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

How to cancel my adobe plan, please help

New Here ,
Aug 09, 2020 Aug 09, 2020

Copy link to clipboard

Copied

I'm having adobe photography plan for about 5months.I want to cancel it because I won't use it in that month.I have a inscription about:

An early cancellation fee will be charged:
€ 43.02
So when I can cancel it ,I checked it at the beginning of the month and at the end and I have the same inscription
Why I hve to paid,adobe withdraws money from my card every month.What can I do

 

Views

432

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Aug 09, 2020 Aug 09, 2020

For refund rules, refer the following link
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
You should have paid attention to the terms of subscription before purchasing. There is only information that we can share with you, we are also users here. If you want any further clarifications you can contact support.
-Manan

Votes

Translate

Translate
Community Expert ,
Aug 09, 2020 Aug 09, 2020

Copy link to clipboard

Copied

You bought an annual plan with monthly payments... yes, there is a fee to cancel early

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 09, 2020 Aug 09, 2020

Copy link to clipboard

Copied

I didn't know...thanks!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 09, 2020 Aug 09, 2020

Copy link to clipboard

Copied

For refund rules, refer the following link
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
You should have paid attention to the terms of subscription before purchasing. There is only information that we can share with you, we are also users here. If you want any further clarifications you can contact support.
-Manan

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 09, 2020 Aug 09, 2020

Copy link to clipboard

Copied

LATEST

thank you

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines