How to cancel my adobe plan, please help

New Here ,
Aug 09, 2020 Aug 09, 2020

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I'm having adobe photography plan for about 5months.I want to cancel it because I won't use it in that month.I have a inscription about:

An early cancellation fee will be charged:
€ 43.02
So when I can cancel it ,I checked it at the beginning of the month and at the end and I have the same inscription
Why I hve to paid,adobe withdraws money from my card every month.What can I do

 

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Activation, CC FAQ, Creative Cloud, Exchange, Installation

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correct answers 1 Correct Answer

Adobe Community Professional , Aug 09, 2020 Aug 09, 2020
For refund rules, refer the following linkhttps://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.htmlYou should have paid attention to the terms of subscription before purchasing. There is only information that we can share with you, we are also users here. If you want any further clarifications you can contact support.-Manan

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Most Valuable Participant ,
Aug 09, 2020 Aug 09, 2020

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You bought an annual plan with monthly payments... yes, there is a fee to cancel early

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New Here ,
Aug 09, 2020 Aug 09, 2020

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I didn't know...thanks!

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Adobe Community Professional ,
Aug 09, 2020 Aug 09, 2020

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For refund rules, refer the following link
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
You should have paid attention to the terms of subscription before purchasing. There is only information that we can share with you, we are also users here. If you want any further clarifications you can contact support.
-Manan

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New Here ,
Aug 09, 2020 Aug 09, 2020

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thank you

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