A month ago I saw that my Adobe account was canceled out of nowhere and I only had like 10 days left to use it. But now I still get charged for that same account. I tried to cancel the subscription on my account but because it's linked to my school, I can't cancel it. On my adobe account it says adobe for businesses while I pay for a personal subscription. There is no cancel option, I even tried to look if I had two accounts linked to the same e-mail address but I can't cancel on both of them. So now I'm stuck to a paid subscription that I can't use. How can I cancel this subscription?
This is a public forum, you need the link to Adobe support, not other users Be sure to remain signed in with your Adobe ID before accessing the link below -you must also allow 'cookies' in your web browser for this to work https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html -click the chat icon at the bottom right of the page to open a chat session -the chat icon looks like '3 dots inside a circle' at the lower right -type AGENT into the chat window to connect directly to a person rather than the AI Do be aware that Adobe's staffing is impacted by the virus, so wait times are long . Also: beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730