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How to cancel subscription

New Here ,
Mar 18, 2020 Mar 18, 2020

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I did my account 2 days ago by accident and I've been trying to cancel it since. They already took 25 euros from my account and i just want to cancel it. I've searched online and they say that after I click in view plan I have an option of cancelling it but in mine it only appears upgrade plan. How can I solve this?

thanks 

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Community Expert ,
Mar 18, 2020 Mar 18, 2020

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Please take a look here:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

If this isn't help, try to enable popups and cookies in your browser or use another browser.

If this doesn't help the contact Adobe Support  (click below).

 

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html

(Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME)

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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