How to download earlier versions?

New Here ,
Dec 30, 2019 Dec 30, 2019

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I have a subscription to Creative Cloud and previously had Photoshop and Illustrator installed on my computer. My computer is old and was having trouble running them so I uninstalled them a couple weeks ago. Now I'm trying to reinstall older versions to see if they might run better, but I can't seem to find a way to access earlier versions of the programs. I've followed the instructions on this page: https://helpx.adobe.com/download-install/using/install-previous-version.html but under "other versions" nothing is listed on my Creative Cloud app. Additionally it appears the latest update is no longer compatible with my device. Any ideas how I can download earlier versions that may be compatible?

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Account management, Creative Cloud, Installation, New user

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Most Valuable Participant ,
Dec 30, 2019 Dec 30, 2019

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Adobe now only provides the current and one version older

 

Supported https://helpx.adobe.com/support/programs/adobe-support-policies-supported-product-versions.html

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Adobe Community Professional ,
Dec 30, 2019 Dec 30, 2019

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Specifically, which products and versions are you seeking?  

Which operating system do you have?

 

Creative Cloud won't work on Windows 8 or 8.1 or less than Mac Sierra. 

https://helpx.adobe.com/creative-cloud/system-requirements.html 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Dec 31, 2019 Dec 31, 2019

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I have Windows 8.1 unfortunately. I looked at requirements for earlier versions and it does appear 8.1 is included, but not for this latest release. https://helpx.adobe.com/photoshop/system-requirements/earlier-versions.html So I guess I'm back to the original question- can I install this earlier version somehow? My system meets the requirements for 19x and earlier according to the page I linked.

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Adobe Community Professional ,
Dec 31, 2019 Dec 31, 2019

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The problem is Creative Cloud desktop app requires Windows 10 (64-bit).   It won't work with Win 8 or 8.1

Creative Cloud desktop app

The Creative Cloud desktop app has the following requirements:

  • Microsoft® Windows 10 (64 bit only)
  • Mac OS X v10.12 and later
  • Internet connection

https://helpx.adobe.com/creative-cloud/system-requirements.html

 

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Most Valuable Participant ,
Dec 31, 2019 Dec 31, 2019

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Most Valuable Participant ,
Dec 31, 2019 Dec 31, 2019

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I don't know what is included, but try this https://prodesigntools.com/tag/ddl

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New Here ,
Jan 01, 2020 Jan 01, 2020

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Thanks everyone for the advice, unfortunately none of the suggestions here worked, but I contacted a customer service rep who was able to link me directly to 2018 download files.

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