How to reach a human???????

New Here ,
Apr 06, 2021 Apr 06, 2021

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I have a billing question.  Regardless of what link or menu option I follow, I never find any actual method for contacting a person.  One one page "phone" and "chat" are suggested as options, without revealing how to access them.  On another page there is a blue "contact us" button but the button doesn't actually work.  How do a reach a %$#% human???

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Activation, Creative Cloud

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Most Valuable Participant ,
Apr 06, 2021 Apr 06, 2021

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This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact.html?rghtup=autoOpen
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Adobe Employee ,
Apr 07, 2021 Apr 07, 2021

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Hi there, 

I hope you were able to contact support using the options below but incase that did not help share your concern and we can try our best to help you. 

 

Thanks 

Kanika 

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