How to reactivate the student Discount after missing the verification deadline?

[simons43372588]

Hi,

I got the creative cloud for students - but after 6 month, due to a serious illness I didnt manage to show my verification within the due date. I did it later, it was verified and my account shows that I am a student till 2022. But I still pay the full price!

What do I have to do to get back to the student discount?

Thanks!

[kglad]

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