I can't cancel my subscription

New Here ,
Sep 04, 2020 Sep 04, 2020

Copy link to clipboard

Copied

I called the adobe support number and whenever they send me a link, it never loads. That's it. I just can't cancel cause the links I get sent won't load

TOPICS
Error or problem

Views

75

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Adobe Community Professional , Sep 05, 2020 Sep 05, 2020
Use a different browser that accepts cookies and does not have script blockers.   Also please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + all other apps you intend to use. Check each one. Keep in mind that Catalina alone requires 4 GB of RAM and 12.5 GB of HD storage. https://helpx.adobe.com/creative-cloud/system-requirements.html   If you still need help, contact Adobe customer care by logging-in to your account below https://account.adobe.com/plans...

Likes

translate

Translate

Translate
Adobe Community Professional ,
Sep 05, 2020 Sep 05, 2020

Copy link to clipboard

Copied

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Sep 05, 2020 Sep 05, 2020

Copy link to clipboard

Copied

Use a different browser that accepts cookies and does not have script blockers.

 

Also please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + all other apps you intend to use. Check each one. Keep in mind that Catalina alone requires 4 GB of RAM and 12.5 GB of HD storage.
https://helpx.adobe.com/creative-cloud/system-requirements.html

 

If you still need help, contact Adobe customer care by logging-in to your account below

https://account.adobe.com/plans

Scroll down to Contact Adobe.

 

=============
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away!
=============
3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines