I can't install a creative cloud apps

[andryy]

Hi, 

I'm not able to install any CC Apps. Creative cloud run gets a couple of percents and hide. (Please see the screencast below).  How I can solve that? I'll appreciate any help 

[andryy]

Customer support already help 

[MAD Media Productions]

So, what was the resolution?? Gotta love it when people post problems, get help, and then do not post what the solution was...