• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

I can't update my billing information

New Here ,
Jan 24, 2021 Jan 24, 2021

Copy link to clipboard

Copied

I have tried from multiple browsers and multiple internet connections and multiple devices. Adobe says there's an error with my payment information but when I click update it just pops up with a window that says "something went wrong". Real helpful. I've soured the sight for a customer service line or chat but can't find one at all. The "contact us" button just leads to a bunch of unhelpful tutorials. Does anyone know how to resolve this?

TOPICS
Account management , Billing

Views

148

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 24, 2021 Jan 24, 2021

Copy link to clipboard

Copied

LATEST

Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines