• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

I can't use adobe

New Here ,
Jan 21, 2020 Jan 21, 2020

Copy link to clipboard

Copied

I bought adobe cloud for a month on my school email and it says I don't own anything but when i log into my personal account that is connected to the same email it says i own it but when i want to download it says i don't own it so i basically wasted $20 and can't use anything. 

TOPICS
Account management

Views

170

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 21, 2020 Jan 21, 2020

Copy link to clipboard

Copied

LATEST

David, I can confirm that you have an active Creative Cloud for Education membership.  Please see https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html for steps you can take to resolve the connection error that is preventing the membership from being seen.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines