I cant buy a new Plan

New Here ,
Aug 02, 2020 Aug 02, 2020

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I had a photography plan and I cancelled because I wanted to buy a new one, but when I tried to buy my new plan later I couldn't because it said that I had to upgrade my previous plan, the one I had cancelled earlier. When I go to my plan to try and upgrade it, there is no option to manage it. Can someone please help me?

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correct answers 1 Correct Answer

Adobe Community Professional , Aug 02, 2020 Aug 02, 2020
Hello,Sorry to hear that you are facing trouble but unfortunately you will not find the help you need at these forums. These are peer to peer forums and no one here has access to your account information. You will have to contact Support for the resolution of your issue. Click on the following linkhttps://helpx.adobe.com/contact.htmlMake sure you are logged into your AdobeID, your browser has cookies enabled and no script blocker is enabled. Click on the chat icon on the bottom right.Also be min...

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Adobe Community Professional ,
Aug 02, 2020 Aug 02, 2020

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Hello,

Sorry to hear that you are facing trouble but unfortunately you will not find the help you need at these forums. These are peer to peer forums and no one here has access to your account information. You will have to contact Support for the resolution of your issue. Click on the following link
https://helpx.adobe.com/contact.html
Make sure you are logged into your AdobeID, your browser has cookies enabled and no script blocker is enabled. Click on the chat icon on the bottom right.
Also be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y

-Manan

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