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I cant cancel subscription

New Here ,
May 27, 2020

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I put the free trial into a credit card with no money, and now I can't cancel it. How can I fix this?

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Account management, Billing

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I cant cancel subscription

New Here ,
May 27, 2020

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Copied

I put the free trial into a credit card with no money, and now I can't cancel it. How can I fix this?

Topics

Account management, Billing

Views

230

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
May 27, 2020

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Hello,

Sorry to hear that you are facing trouble but unfortunately you will not find the help you need at these forums. These are peer to peer forums and no one here has access to your account information and hence can't help. You will have to contact Customer Care for the resolution of your issue. Click on the following link
https://helpx.adobe.com/contact.html
Make sure you are logged into your AdobeID, cookies are enabled on your browser. Click on the chat icon on the bottom right.
Also be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y

-Manan

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