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I didn't get a refund

New Here ,
Sep 12, 2020

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Hello , i tried free trial on photoshop , after the trial ended +23.12 euro into their accounts , i canceled the after some hours and it said that i will get the refund in 5 days , 7 days passed no money into my account.

Adobe Community Professional
Correct answer by Manan Joshi | Adobe Community Professional

For refund rules, refer the following link.
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
If the information does not help, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

Topics

Activation, CC FAQ, Creative Cloud, Feature request, Installation, New user

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30

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

I didn't get a refund

New Here ,
Sep 12, 2020

Copy link to clipboard

Copied

Hello , i tried free trial on photoshop , after the trial ended +23.12 euro into their accounts , i canceled the after some hours and it said that i will get the refund in 5 days , 7 days passed no money into my account.

Adobe Community Professional
Correct answer by Manan Joshi | Adobe Community Professional

For refund rules, refer the following link.
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
If the information does not help, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

Topics

Activation, CC FAQ, Creative Cloud, Feature request, Installation, New user

Views

31

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Sep 12, 2020

Copy link to clipboard

Copied

For refund rules, refer the following link.
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
If the information does not help, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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