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Hello. I don't use the services, but the payment was debited. How do I get a refund?
check https://helpx.adobe.com/manage-account/using/cancel-subscription.html
p.s. if you're cancelling an annual plan early, there's a penalty (=1/2 the cost of the remaining months).
if the above link doesn't help you cancel, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html
click contact us (in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human
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check https://helpx.adobe.com/manage-account/using/cancel-subscription.html
p.s. if you're cancelling an annual plan early, there's a penalty (=1/2 the cost of the remaining months).
if the above link doesn't help you cancel, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html
click contact us (in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human
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Hello I need refund because i am not using this app from last 3 months
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contact adobe support.
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어플을 사용한적이 없는데 왜 갑자기18000원이 결제된 건지 모르겠습니다. 환불을 요청합니다.
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https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html
if that's no help, you can contact adobe support (unless you suspect someone is fraudulently using your card). there are 2 ways to contact adobe; chat and twitter (now x):
chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.
twitter/x:
tweet @AdobeCare
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.