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I have a creative cloud enterprise plan from my university, but I keep getting an expiry message.

New Here ,
Jul 04, 2020

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How do I authenticate my university provided account to ensure that Creative Cloud does not expire in 3 days (as the message keeps popping up)? Please suggest.

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Account management, Billing

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I have a creative cloud enterprise plan from my university, but I keep getting an expiry message.

New Here ,
Jul 04, 2020

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How do I authenticate my university provided account to ensure that Creative Cloud does not expire in 3 days (as the message keeps popping up)? Please suggest.

Topics

Account management, Billing

Views

62

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Most Valuable Participant ,
Jul 05, 2020

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Was this a free plan provided for use on your own computer due to the pandemic? This expires on 7 July, and licenses return to what you had before.

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New Here ,
Jul 05, 2020

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If akshaybiradar and I are having the same issue, I got a discounted 6 month plan from CollegeBuys and my account has the same pop-up expiry message. I used my school email which was a condition of getting the discounted price. I've been trying to fix this problem for a week and really need to fix it before it expires. Please help!!

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Most Valuable Participant ,
Jul 05, 2020

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You can now pay for a personal plan if you like ( DO NOT USE YOUR SCHOOL EMAIL) More info: https://helpx.adobe.com/uk/enterprise/kb/covid-19-education-labs.html

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