I haven't used Adobe since 2019, but Adobe started charging me a few months ago for no reason

New Here ,
Sep 06, 2020 Sep 06, 2020

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Hi,

 

I haven't used Adobe products since November 2019. Suddenly, in June Adobe started charging me $32.  I did not noticed this until I did a deep dive in my bank statements in late July. I was in Beirut during the explosion, so obviously I forgot about this issue until Adobe took another payment out. Now I have three mysterious payments for no service. I checked my old school account and my personal email account and no, I don't see any programs downloaded. I wish I could contact a human being about this instead of posting publicly...

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Adobe Community Professional , Sep 06, 2020 Sep 06, 2020
You may contact Adobe support by phone during normal business hours, M-F.  https://www.adobe.com/about-adobe/contact.html   Or sign-in below with your Adobe ID and password.  Please use a good browser (Firefox or Chrome) that accepts cookies and does not have script blockers. https://account.adobe.com/plans   Log-in and click chat icon In the chatbox, type AGENT followed by enter key and wait for a human.     NOTE: Wait times may be longer than normal due to Covid-19.  

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Adobe Community Professional ,
Sep 06, 2020 Sep 06, 2020

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You may contact Adobe support by phone during normal business hours, M-F. 

https://www.adobe.com/about-adobe/contact.html

 

Or sign-in below with your Adobe ID and password.  Please use a good browser (Firefox or Chrome) that accepts cookies and does not have script blockers.

https://account.adobe.com/plans

 

Log-in and click chat iconLog-in and click chat icon

In the chatbox, type AGENT followed by enter key and wait for a human.  

 

NOTE: Wait times may be longer than normal due to Covid-19.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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