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I'm confused, what's with the new invoice?

New Here ,
Apr 14, 2020

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Hello,

 

I'm a little confused with the new invoice since this month.

First I paid €36,99/mo and now I have to pay €60,49/mo, that's almost the double of the old price.

Could you check if there has been a mistake in the last invoice as I didn't receive any information about a change of price.

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Billing, Creative Cloud

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I'm confused, what's with the new invoice?

New Here ,
Apr 14, 2020

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Hello,

 

I'm a little confused with the new invoice since this month.

First I paid €36,99/mo and now I have to pay €60,49/mo, that's almost the double of the old price.

Could you check if there has been a mistake in the last invoice as I didn't receive any information about a change of price.

Topics

Billing, Creative Cloud

Views

69

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Apr 14, 2020

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We can't help with billing issues so it is best to contact Adobe directly through the Chat system.

But how long have you had the subscription? If it is around 1 year then the first year you got a discount and now it has gone back up to the regular price.

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